Complete Setup Guide to Sync Xeno Alexi Pro or Pro Max Door Lock with Gate Lock
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Syncing your Xeno Alexi Pro/ Pro Max digital door lock with your Xeno Gate Lock allows seamless access across both entry points using a single credential — whether it’s Face Recognition, Fingerprint, RFID, or Pin. Here’s a technical, step‑by‑step guide to accomplish this
Note: It is crucial to perform these steps as simultaneously as possible for successful synchronization.
Step 1: Enter Programming Mode
On both the Xeno Alexi Pro / Pro Max digital door lock and the Xeno Gate Lock, press the “*” followed by “#” keys. This action prepares both locks for accepting the Master Pin code.

Step 2: Enter Master Pin Code
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Input your Master Pin code on both locks. The Master Pin is the unique code configured for your digital locks. Enter this code promptly to proceed.

Step 3: Syncing the Devices
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After entering the Master Pin, press “2” followed by “3” on both the Xeno Alexi Pro and Xeno Gate Lock. This command triggers the synchronization process between the two locks. Upon successful entry, both locks should acknowledge the pairing process with a confirmation signal (such as a beep or a visual indicator).

Step 4: Verification
Test the synchronization by unlocking both the door and the gate. Enter the access code or use any configured access method. Both locks should now respond correctly, indicating that the syncing process was successful.
Final Notes
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Performing these steps simultaneously ensures that both locks recognize and accept each other’s access commands. In case of any error, repeat the steps precisely or consult the Xeno digital locks user manual or support team for further guidance.
By following this guide, you can confidently link your Xeno Alexi Pro / Pro Max and Xeno Gate Lock, providing seamless, secure access across your property.