Delivery Policy

At Xeno, accessible at https://xeno.com.sg/, we are committed to providing a transparent and reliable delivery service. This Delivery Policy outlines the procedures and practices we follow regarding the delivery of our products/services.

1. DELIVERY PROCESS:

 We strive to process and dispatch orders promptly to ensure timely delivery. Our standard delivery process includes order verification, processing, packaging, and shipping.

2. DELIVERY TIMEFRAME:

 The estimated delivery time will be communicated to you during the checkout process. Please note that delivery times may vary based on your location, product availability, and other factors. We make every effort to meet the specified delivery times, but unforeseen circumstances may cause delays.

3. DELIVERY METHODS:

 We offer various delivery methods, and the available options will be presented to you during the checkout process. You can choose the method that best suits your needs and preferences.

4. DELIVERY CHARGES:

 Information regarding delivery charges, if applicable, will be clearly stated during the checkout process. Additional fees may apply based on the chosen delivery method or location.

5. TRACKING ORDERS:

 For your convenience, we provide order tracking services. Once your order is dispatched, you will receive a tracking number and instructions on how to track your shipment.

CONTACT US:

 If you have any questions or require further clarification about our delivery policy, please feel free to contact us via email at info@xeno.com.sg.

CONSENT:

 By continuing to use our website and placing orders, you hereby consent to our updated Delivery Policy and agree to its Terms and Conditions.